How it works

Getting high quality designs without breaking the bank has never been easier. No hiring, no contracts, cancel any time

STEP 1

Create Your Design Request

Once you've become a member you'll get access to our design requests tool where you'll be able to submit as many job requests as you want, chat with us in real time and download files, all in one software!

What type of designs can I request?

You can request anything related to design. This includes UI work for websites and apps, Illustrations, social media graphics, icons and much more!

How many designs can I submit at once?

You can submit as many design requests as you want! We'll work on 1 request at a time. Once a request has been completed we'll immediately move on to the next task.

How long does a request take to complete?

You will be assigned a dedicated designer who will be working on your requests each business day. The turn around of a task depends on the complexity of the task, you can find more information here on delivery times :)

Simpler tasks will be done within the day e.g. icons and social media graphics

STEP 2

Assigned an Experienced Designer


Once you've added your first job request we'll assign you an experienced designer and a dedicated project manager to ensure seamless delivery of designs.

How long does a request take to complete?

You will be assigned a dedicated designer who will be working on your requests each business day. The turn around of a task depends on the complexity of the task, you can find more information here on delivery times :)

Simpler tasks will be done within the day e.g. icons and social media graphics

How do I communicate with my Designer?

You'll be able to directly message your designer on our design request tool software. You'll also have a dedicated Project Manager to help if any issues arise.

How long does a revision take?

It depends on how big the revision is but we generally complete revisions within 24 hours.

STEP 3

Complete & download

Once completed, you'll be able to download all the source files instantly. We keep all the files in one convenient location, no more emailing files.

Where can I download the source files

As soon as the design job is completed you'll be able to download all the source files within the job request tool

How can I get more info on the Pixel True Service

You can schedule a call with us here

Start Free Trial

Our services

Website Design

App Design

Illustrations

Branding

Presentations

Logos

Social Media Graphics

Display Ads

Podcast Graphics

T-shirt Graphics

Merchandise

Event Graphics

Ecommerce Graphics

Books and Ebook Covers

Photo Editing

Business Cards

Flyers

Posters

Email Banners

And much more!!

Complex UX Design

3D Illustrations

Animation

Video Editing

Membership benefits

Unlimited design requests

Submit and queue up as many design requests as you want on our platform.

Unlimited revisions

Not happy yet with your design? Submit as many revisions as you want until it's perfect!

Fast turnaround

Get your designs back on average in 2-3 days.

Human support

Dedicated Project Manager to ensure smooth delivery of design projects.

Team collaboration

Work directly with your new design team and project manager.

Ownership of files

Have 100% ownership of all original source files created for your project.

Try us out!

Get a full refund in the first 14 days if you decide we’re not a fit

Try for 14 days

Frequently Asked Questions

What does it mean to get 2 hours of design work a day?

You'll get access to a full design team that works with you 2 hours a day (40 hours/month). Your design team will have 3 specialised designers - a UI designer, Graphic designer and an illustrator.

For example, if you needed a website re-design,  your UI designer will work with you to create a beautiful design. If you needed a facebook ad design , you'll work with your dedicated Graphic designer.

We take the hassle out of hiring & training a full-design team, so that you can get the designs you need to grow your business.

N.B. The same Illustrator, UI & Graphic designer will work with you every time (unless you request otherwise).

Do I get a creative design team?

With your subscription you'll get a full creative design team. This includes an Illustrator, Graphic Designer, UI Designer and a Project Manager.

Whether you need a new website design, awesome social media graphics, or breath-taking illustrations, we got you!

What designs can I request

You'll be able to request anything design, this does not include animations.

For more info on what designs you can request visit this page

What is the turnaround time

All designs are custom made! As such the turn around depends on the design request and the complexity.

To give you an idea, on average a landing page would take 3-4 days without revisions. For more info on turn-around time please visit this page

Can I scale up my plans?

As your design needs we'll also grow with you. You'll be able to scale up the number of designers working on your project by subscribing to additional plans.

Can I cancel any time?

With your subscription you'll be able to cancel anytime. Simply message your Project Manager on Basecamp and we'll go ahead and cancel, no questions asked!

Am I locked into a membership

Not at all, you are enrolled on a month to month membership and can cancel anytime – hassle free.